I was thinking yesterday about some of the calls I used to take when I worked in corporate communications for a national retailer. Most of the time when my phone rang, a reporter was on the other end. Every so often, however, a customer with a complaint would call. Customer complaints weren’t really my department, […]
Tag Archives: public relations
The PR Circle of Life
- 07
- Apr
I’m probably not blogging anything that hasn’t been blogged before when I type this, but I’ll type it anyhow: There are more tools available to the PR professional now than at any point in the industry’s history. You probably think I’m referencing social media and social networking. I am, but there’s so much more to […]
One of 100 PR People Worth Following
- 27
- Sep
All day on Sunday, I noticed a flood of new Twitter followers. This is rather unexpected on a Sunday, as you might imagine. I couldn’t figure out what I could have possibly done to trigger it. Then, I figured it out. Valeria Maltoni, writer of the excellent blog Conversation Agent, named me one of her […]
